Now hiring · Phoenix / Tempe, AZ
Office & dispatch (Housecall Pro) and HVAC tech jobs. Work for the owner, not a call center.
Patriot Air is an owner-operated HVAC shop, in business since 2008. No commission quotas, no lead-selling, no call center. Small crew, owner in the field, and right now the office needs someone who already knows Housecall Pro.
Open positions
- Office Manager / Dispatcher — Housecall Pro (hiring now) — You run the office so Eric can run calls. Phones, scheduling and dispatch, estimate follow-up, invoicing and payments, customer texts, all in Housecall Pro. Housecall Pro experience required — you've used it daily at an HVAC, plumbing or electrical shop and don't need training on it. Full or part time, flexible hours. Local only — Phoenix metro, in the Tempe office. Not remote, not hybrid. You need to know the Valley well enough to dispatch across it.
- HVAC Service Technician — residential repair, maintenance and installs. EPA 608 preferred; we'll train the right person who has it or is close.
The office job, specifically
- Answer and return calls and texts the same day. Book them into Housecall Pro.
- Chase open estimates. A quote that nobody follows up on is a system we don't sell — this is the most important part of the job.
- Dispatch Eric and the techs, confirm appointments, reschedule when a job runs long and tell the customer before they wonder.
- Send invoices, take payments, keep the pipeline clean.
- Pay based on experience. Tell us what you've done in HCP and what you need.
What it's like here
- Small crew. You'll know everyone's name by Wednesday.
- You're paid to diagnose and fix — not to sell replacements. If a repair is right, you do the repair.
- Stocked trucks. First-visit fixes are the norm, not a bonus.
- Owner in the field. Eric still runs calls.
- Service area: Tempe, Chandler, Mesa, Scottsdale, Ahwatukee. No four-hour drives to Buckeye.
What we need
- Live in the Phoenix metro and know the Valley. The office job is in Tempe, in person.
- Legally authorized to work in the U.S.
- Valid Arizona driver's license and a clean enough record to be insured on a company truck.
- Drug screening and background check, at our expense.
- Show up when you say you will. That's most of the job.
Apply
Fill this out. Eric reads every one personally and calls back within a few days. Phoenix-metro applicants only — out-of-area and remote applications won't get a callback.