Now hiring · Phoenix / Tempe, AZ
Lead installer, install helper and office (Housecall Pro) jobs. Work for the owner, not a call center.
Patriot Air is an owner-operated HVAC shop, in business since 2008. No commission quotas, no lead-selling, no call center. Small crew, owner in the field. Right now we're hiring a lead installer who can also run service calls, a helper to ride with them, and an office person who already knows Housecall Pro.
Open positions
- Office Manager / Dispatcher — Housecall Pro (hiring now) — You run the office so Eric can run calls. Phones, scheduling and dispatch, estimate follow-up, invoicing and payments, customer texts, all in Housecall Pro. Housecall Pro experience required — you've used it daily at an HVAC, plumbing or electrical shop and don't need training on it. Full or part time, flexible hours. Local only — Phoenix metro, in the Tempe office. Not remote, not hybrid. You need to know the Valley well enough to dispatch across it.
- Lead Installer / Service Tech (hiring now) — $28–$38/hr DOE, full time. You run installs start to finish: split systems, rooftop package units, heat pumps, next-day changeouts, with a helper riding with you. You also run residential service calls when the install board is light. 5+ years residential HVAC, EPA 608 Universal required, your own hand tools required, clean driving record, fine on roofs and in attics. Brazing, line sets, duct transitions and startup/commissioning on your own. Housecall Pro and Spanish are a plus. Company truck, fuel card, iPad and card reader provided.
- Install Helper / Apprentice (hiring now) — $18–$22/hr DOE, full time, paid training. Ride with the lead installer and learn the trade on real changeouts and service calls. Bring your own basic hand tools, a valid driver's license, and show up on time every day. HVAC school, some field time or EPA 608 is a plus — if you're working on your 608, we'll help.
The office job, specifically
- Answer and return calls and texts the same day. Book them into Housecall Pro.
- Chase open estimates. A quote that nobody follows up on is a system we don't sell — this is the most important part of the job.
- Dispatch Eric and the techs, confirm appointments, reschedule when a job runs long and tell the customer before they wonder.
- Send invoices, take payments, keep the pipeline clean.
- Pay based on experience. Tell us what you've done in HCP and what you need.
What it's like here
- Small crew. You'll know everyone's name by Wednesday.
- You're paid to diagnose and fix — not to sell replacements. If a repair is right, you do the repair.
- Stocked trucks. First-visit fixes are the norm, not a bonus.
- We photograph every install. Clean line sets, clean transitions, clean details. If you cut corners, this isn't your shop. If you take pride in work that looks right when you walk away, you'll like it here.
- Owner in the field. Eric still runs calls.
- Service area: Tempe, Chandler, Mesa, Scottsdale, Ahwatukee. No four-hour drives to Buckeye.
What we need
- Live in the Phoenix metro and know the Valley. The office job is in Tempe, in person.
- Legally authorized to work in the U.S.
- Valid Arizona driver's license and a clean enough record to be insured on a company truck.
- Field roles: your own hand tools. We supply the truck, gauges-and-up equipment and stock.
- Drug screening and background check, at our expense.
- Show up when you say you will. That's most of the job.
Apply
Fill this out. Eric reads every one personally and calls back within a few days. Phoenix-metro applicants only — out-of-area and remote applications won't get a callback.